01
Find your laptop model number
Flip your laptop over — the model # is usually on a sticker near the battery. Or check Settings → About (Windows) / About This Mac (Apple). Need help? See our find-your-model guide.
Find your model →Quick guide
Order in 3 steps.
Under 2 minutes from "missing key" to "shipping today."
02
Match the retainer clip
On your product page, you'll see photos of the retainer clips for each variant (e.g. L43, L44, L48). Compare to the clip already on your keyboard — pick the matching Model #.
Browse the catalog →03
Type your keys + order
In "Required Keys" list each key by name (e.g. "A, left Shift, Space Bar"). Set the quantity to match. Click Add to Cart and check out. Same-day shipping if you order before 2 PM EST.
Need help? Contact us →Multiple keys?
List them all in "Required Keys" and set quantity to match. One kit ships per key.
Side-specific keys
For SHIFT, CTRL, ALT, etc., say "left" or "right" so we know which side you need.
Numpad keys
Write "(3 Number pad)" or similar so we don't confuse it with the main row key.