Email us a photo
Send a photo of the part you received plus the empty slot. Email: sales@laptopkeys.com
Easy returns
Wrong part? No problem.
30-day returns. Lifetime warranty. Free exchanges if we shipped the wrong kit.
30 days
Return window
Lifetime
Part warranty
5 minutes
Reply time
How to return or exchange
We confirm + ship
If we shipped the wrong part, we mail the correct one same day — no charge. Keep the original.
Or send it back
For a refund, mail the unused kit back within 30 days. Address provided in our reply.
What's covered
- Wrong part shipped → free replacement, no return required
- Defective part out of the box → free replacement
- Part doesn't fit your model (we'll verify) → free replacement
- Change of mind within 30 days → refund minus original shipping
- Lifetime warranty: part failure for any reason → free replacement
What's not covered
- Damage from drops, spills, or modifications
- Installation damage from forcing the part on incorrectly (see our install videos)
- Cosmetic wear from normal use
Start a return
Email us at sales@laptopkeys.com with your order # and a photo. We reply within 5 minutes.
Contact us