Same-day shipping

LK

Easy returns

Wrong part? No problem.

30-day returns. Lifetime warranty. Free exchanges if we shipped the wrong kit.

30 days

Return window

Lifetime

Part warranty

5 minutes

Reply time

How to return or exchange

01

Email us a photo

Send a photo of the part you received plus the empty slot. Email: sales@laptopkeys.com

02

We confirm + ship

If we shipped the wrong part, we mail the correct one same day — no charge. Keep the original.

03

Or send it back

For a refund, mail the unused kit back within 30 days. Address provided in our reply.

What's covered

  • Wrong part shipped → free replacement, no return required
  • Defective part out of the box → free replacement
  • Part doesn't fit your model (we'll verify) → free replacement
  • Change of mind within 30 days → refund minus original shipping
  • Lifetime warranty: part failure for any reason → free replacement

What's not covered

  • Damage from drops, spills, or modifications
  • Installation damage from forcing the part on incorrectly (see our install videos)
  • Cosmetic wear from normal use

Start a return

Email us at sales@laptopkeys.com with your order # and a photo. We reply within 5 minutes.

Contact us